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How do I choose a surgeon? Who will I see? 

This is probably the most important decision you will make when considering cosmetic surgery. Finding a reputable cosmetic surgeon is fundamental, and it is important that you trust and feel comfortable with your surgeon. The McIndoe Centre has some of the best plastic surgeons in the world, whose expertise, training and qualifications extends to reconstructive surgery, thus setting them apart.

At McIndoe we can guarantee you will only be seen and treated by a GMC registered surgeon. All of whom hold or have held a similar post in the NHS, and have the qualification FRCS (FRCS is the highest qualification in plastic surgery in the UK). Our plastic surgeons are members of BAAPS (British Association of Plastic Surgeons) and/or BAPRAS (British Association of Plastic and Reconstructive Surgery). Our ophthalmic surgeons are members of the BOPSS (British Oculoplastic Surgeons Society).Many of our patients choose a McIndoe Surgeon following a recommendation from a friend. Your GP may recommend a cosmetic surgeon or you may prefer to attend one of our free informal open evenings and meet some of our surgeons before you book a consultation.

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How do I make an appointment? How to book a consultation?

This can be made in a number of ways, a referral from your General Practitioner, contacting the consultant surgeons’ private office direct or by contacting our Cosmetic Surgery Helpline by phone (0800 917 4922) or email (info.mcindoe@horder.co.uk). Our Helpline has a number of appointments available and can usually tailor an appointment to suit you. You can also arrange an appointment online, by filling the form on our website. The majority of our consultant plastic surgeons charge £90 for an initial consultation, if booked though our helpline.

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What should I expect from a consultation?

Firstly, the most important thing we can say is that we guarantee you will see the surgeon who will operate on you if you decide to proceed with surgery. We do not have cosmetic sales advisors or nurse practitioners briefing patients before surgery. What we do have are properly qualified cosmetic, plastic and reconstructive surgeons who will take the time to treat you as an individual and listen to what it is you are not happy with. They will not judge or suggest surgery to another area of your body you are perfectly happy with. Some surgeons may even recommend you do not proceed to surgery, this may be because the changes achievable are so slight it may be better to wait. This is not uncommon with ladies requiring facelift surgery. Or maybe you have requirements that far exceed what is deemed 'realistic expectations' so in which case the surgeon may feel it inappropriate to offer surgery. 

Your surgeon will want to examine you and if this includes a need to undress, a nurse chaperone will be present. After the examination you will be asked to get dressed. Only then will the surgeon carry on with the consultation. We appreciate how hard it is to concentrate when you are only partially clothed in an unfamiliar area. 

Your surgeon will explain what the procedures involves: how may incisions there will be, how long the operation will take, what the recovery period is like and what to expect, the risks of the surgery you require and if there are any alternative procedures or treatments. Pre and post operation images may be discussed and shown.

After your consultation has taken place a no obligation written quotation will be sent to you for consideration. Should you decide to proceed we would invite you to have a further consultation. This allows the surgeon to reiterate points discussed previously, reaffirm your understanding of the surgery and associated risks and benefits, arrangements at home etc.  It is also a great opportunity for you to ask any questions that may have arisen since your previous visit.  Only when this has been undertaken do we confirm your operation date.

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Where will my surgery take place?

If you see a surgeon at The McIndoe Centre they will be able to perform surgery on you at our hospital. We have three spacious operating theatres each with their own anaesthetic room and recovery area. All our patients rooms are en-suite and located on the ground floor of the hospital.

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What's a pre-assessment and why do I need one?

Depending on the surgical procedure a pre-assessment is performed to ensure it safe to for you to proceed with surgery and receive anaesthetic. Part of the pre-assessment is based on routine questions, some of which your consultant may have covered with you previously. The pre-assessment reinforces the conversation you have had with your consultant surgeon and we often find some patients have omitted to confirm all their medication, or may be taking an alternative supplement or remedy and not mentioned this previously thinking it to be of no interest. The pre-assessment team ask these questions to make sure you receive the best medical care we can offer; and it's a useful opportunity to discuss any concerns you may have been too embarrassed to ask your surgeon. A member of our pre-assessment team will contact you if we feel you should be medically assessed. They will arrange an appointment prior to your admission for routine tests such as blood tests, an ECG or a chest x-ray. During the assessment your medical history will be discussed and the relevant tests will be carried out. Our pre-assessment sister will endeavour to contact all other patients with a telephone call.

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Why should I choose The McIndoe Centre?

We are a specialist private hospital concentrating on a limited number of medical specialties. Dedicated staff in all areas of the hospital Nurses trained in dealing with cosmetic patients Recipients of Top Nursing Awards Registered with Care & Quality Commission Part of BMI Healthcare. 

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Does health insurance typically cover plastic surgery?

Health insurance will generally cover plastic surgery if it is performed on a medical basis such as reconstructive surgery, i.e breast reconstruction following mastectomy. It does not usually cover operations if it is purely for self enhancement. However it is always advisable before considering any surgery or making a claim to check your policy terms and conditions with your medical provider. Further information can be found under the general information section of the patients’ journey. 

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What is the recovery of plastic surgery like?

Every patient heals differently and the healing process will depend on the type of surgery undertaken. To enjoy the benefits of the surgery we would recommend our patients listen to their consultants advice on recovery and recuperation. 

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What types of treatments are available?

Cosmetic surgery covers a wide range of treatments to enhance or refine the form and shape of the body and face. There are many reasons for wanting surgery including: changes caused by body development in young people, such as prominent ears, large nose, small or excessively large breasts. In middle or later years, patients may want to address sagging of the face, baggy eyelids, drooping breasts or loose skin on the trunk or tummy. Cosmetic surgery is not generally the answer to excessive weight, but procedures such as tummy tuck, breast uplift, total body lift, thigh lift and arm reduction can be beneficial after weight loss. Likewise, liposuction may be used to improve body contour.

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What is plastic surgery? 

Plastic (or cosmetic) surgery has existed for centuries and was originally developed to correct disfigurement or deformities due to birth defects or injury. As surgery progressed, many techniques were introduced to restore appearance and function. So, is Cosmetic Surgery really right for me? It could be. Take professional advice - often a second consultation is very helpful, giving you the chance to ask the questions posed by the first. Ensure you understand what can and what can't be achieved and exactly what is involved.

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What should I beware of when considering cosmetic surgery?

"Special offers", commercial pressure and being rushed into surgery. Free consultations with a "plastic surgery nurse advisor" (who are often on commission) before you meet your surgeon. Being told "what you want to hear" or an absolute guarantee of success. Trivialisation of surgery, such as not being told of the potential risks or effects of scarring. 

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What should I beware of when choosing the hospital or clinic? 

Make certain the hospital or clinic is registered under the National Care Standards Commission and ask to see the latest inspection report. The hospital or clinic should also be a member of the IHA (Independent Healthcare Association).

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Is plastic and aesthetic surgery the same as cosmetic surgery?

Basically yes. Plastic and aesthetic surgery techniques are increasingly used to enhance and refine the appearance of the face and body.

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