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General News

NHS Services at The McIndoe Centre

Get referred - it's your choice!

At The McIndoe Centre, we are incredibly proud to announce that we have been rated ‘good’ following our last Care Quality Commission inspection. As a nationally recognised hospital of excellence in orthopaedic, ophthalmic, maxillofacial and plastic and reconstructive surgery, we have demonstrated ourselves to be: effective, responsive, caring, safe and well led.

We are now able to offer NHS services, appointments can be booked via the NHS e-Referral Service. If you would like to be referred to The McIndoe Centre, you can ask your GP - it’s your choice. 

In most cases, you have the legal right to choose the hospital or service you'd like to go to. This will include many private hospitals, as long as they provide services to the NHS. For a full list of the orthopaedic and hand treatments we provide, please click here Orthopaedic Treatments.

If you would like to choose self-pay or use your private medical insurance, please click on payment options for more information.

Hand & Wrist Clinic

Oliver Harley Friday AM 
Harry Belcher Tuesday AM
Asit Khandwala Monday AM
Mark Pickford Wednesday AM
TC Teo Wednesday PM

Knee Clinic

Sam Rajaratnam Thursday PM

Foot and Ankle Clinic

Sanjay Chougule Tuesday AM
James Ritchie Friday AM (alternate weeks)

In the referral process, your GP will identify clinically appropriate services for you. 

For each potential service identified, referrers should review the Service Details to ensure that the referral conforms to the service requirements (including exclusions).  Making a referral is always the responsibility of the referring clinician, who with the patient, should decide on the most clinically appropriate options for the referral and onward pathway. 

Referrers should use the most suitable search mechanism to locate services, from the options available:

  • SNOMED Clinical Term
  • Specialty and Clinic Type
  • Named Clinician

To make sure you feel supported in your decision, your GP will:

  • Discuss the available options from the list of returned services;
  • Book the appointment directly, if you need support or where the referral is for an urgent or 'Two Week Wait' appointment;
  • For all other referrals and scenarios apart from booking the appointment directly, referrers must initiate the referral within NHS Referrals and either: 
    - book the appointment directly with the patient, providing them with the Appointment Details letter, or
    - provide the patient with an Appointment Request letter and password to allow them to make the booking at their convenience (either on the telephone, via the internet or facilitated by a member of the referring practice staff).

If, as the patient, you would like to manage your appointment, you will need:

  • The booking reference number stated on the booking letter;
  • The password you received from your referrer (e.g. GP practice). 

Go to NHS e-Referral Service website and click the 'Start now' button to:

  • Check your appointment details;
  • Change your appointment;
  • Cancel your appointment;
  • Cancel your referral.

How to choose your hospital or clinic

Before you select your clinic and appointment slot, consider all the options such as:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?
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