Where is The McIndoe Centre?

The Centre is in East Grinstead and is accessed via the main entrance to the Queen Victoria NHS hospital site.

Address

Holtye Road, 
East Grinstead, 
West Sussex, 
RH19 3EB

What's a pre-assessment and why do I need one?

Depending on the surgical procedure, a pre-assessment is performed to ensure it is safe for you to proceed with surgery and receive anaesthetic. Part of the pre-assessment is based on routine questions, some of which your consultant may have covered with you previously. The pre-assessment reinforces the conversation you have had with your consultant surgeon and we often find some patients have omitted to confirm all their medication, or may be taking an alternative supplement or remedy and not mentioned this previously thinking it to be of no interest. The pre-assessment team asks these questions to make sure you receive the best medical care we can offer, and it's a useful opportunity to discuss any concerns you may have been too embarrassed to ask your surgeon. A member of our pre-assessment team will contact you if we feel you should be medically assessed. They will arrange an appointment prior to your admission for routine tests such as blood tests, an ECG or a chest x-ray. During the assessment your medical history will be discussed and the relevant tests will be carried out. We will endeavour to contact all other patients with a telephone call.

What is the recovery of plastic surgery like?

Every patient heals differently and the healing process will depend on the type of surgery undertaken. To enjoy the benefits of the surgery we would recommend our patients listen to their consultant's advice on recovery and recuperation. 

Where can I park?

Limited car parking is available on The McIndoe Centre site. Parking is free.

What types of treatments are available?

Cosmetic surgery covers a wide range of treatments to enhance or refine the form and shape of the body and face. There are many reasons for wanting surgery, including changes caused by body development in young people, such as prominent ears, large nose, small or excessively large breasts. In middle or later years, patients may want to address sagging of the face, baggy eyelids, drooping breasts or loose skin on the trunk or tummy. Cosmetic surgery is not generally the answer to excessive weight, but procedures such as tummy tuck, breast uplift, total body lift, thigh lift and arm reduction can be beneficial after weight loss. Likewise, liposuction may be used to improve body contour.

Where will my surgery take place?

If you see a surgeon at The McIndoe Centre they will be able to perform surgery on you at our hospital. We have three spacious operating theatres each with their own anaesthetic room and recovery area. All our patient rooms are en-suite and located on the ground floor of the hospital.

How do I become treated as private patient?

In the majority of cases we will require a General Practitioner referral letter from your GP. This is written on your behalf to one of our consultant specialists and outlines what treatment you require, it will also include a brief medical history and some may include details of medication that they feel our consultants should be aware of before any treatment commences. On receipt of the letter, the consultant’s secretary will contact you and offer you a consultation. Once you have seen our consultant and treatment/surgery has been identified you will be contacted by the hospital and offered a date for your surgery.

For some treatments you may self refer. This is where you contact the hospital or consultant direct and ask for an appointment to be seen. Once you have been seen and treatment or surgery identified the consultant or practitioner will write to your GP as a matter of courtesy outlining what is planned for you. It is very important to keep your GP informed and sometimes they will contact the consultant or practitioner with further information that will assist them to deliver the very best of care for you

How do I book an appointment?

Complete the form here or speak to one of our Patient Service Advisors on 01342 488054 to arrange a consultation.

What are The McIndoe Centre’s visiting hours?

The Centre is open Monday-Saturday 7am-9pm and Sunday 8am-9pm.

Find out more about The McIndoe Centre

We provide outstanding patient experiences

As a nationally recognised hospital of excellence in plastic, reconstructive, ophthalmic and maxillofacial surgery, we have demonstrated ourselves to be: effective, responsive, caring, safe and well-led. Recently rated ‘good’ by the CQC, we are committed to treating our patients and each other with kindness, respect and dignity resulting in life-changing outcomes. 

Read our patient testimonials

Find out what it’s like to be a patient, from the people who matter the most.